Terms & Conditions

Last update: Sept, 2026

Welcome to the website of Mirza Foods Pvt. Ltd. These Terms & Conditions govern your access to and use of our website, products, services, and information provided through this website.

By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of the website.

1. About Mirza Foods

Mirza Foods Pvt. Ltd. is a rice processing, trading, packaging, and supply company based in Pakistan. Our business includes the sourcing, processing, grading, packaging, private labeling, and international supply of premium rice products.

Our website provides information about our company, rice products, brands, services, facilities, and business activities.

2. Use of Our Website

You may use this website for lawful business and informational purposes only.

You agree not to:

  • Use the website for any unlawful or fraudulent purpose.
  • Attempt to gain unauthorized access to our website, systems, or servers.
  • Copy, reproduce, modify, or distribute website content without our written permission.
  • Use our website to transmit malicious software, harmful code, or unauthorized material.
  • Interfere with the security, functionality, or operation of the website.
  • Misrepresent your identity, company, or business relationship with Mirza Foods.
  • Use our trademarks, logos, images, or other intellectual property without authorization.

We reserve the right to restrict or terminate access to the website where we reasonably believe that these Terms & Conditions have been violated.

3. Product Information

We make reasonable efforts to ensure that information about our rice products is accurate and up to date.

Our product range may include, but is not limited to:

  • Basmati Rice
  • Parboiled Rice
  • Brown Rice
  • Long Grain Rice
  • Unpolished Rice
  • Other rice varieties and customized products

Product specifications, availability, packaging, grades, weights, designs, and other characteristics may vary depending on customer requirements, market conditions, production availability, and applicable regulations.

Images displayed on the website are for general illustration and may not always represent the exact packaging or product supplied.

4. Product Quality

Mirza Foods Pvt. Ltd. is committed to maintaining high standards of quality, purity, freshness, processing, grading, and packaging.

Our products are sourced and processed with appropriate quality-control practices. However, agricultural products may naturally vary due to factors such as crop conditions, harvest seasons, geographical origin, and raw-material availability.

Specific quality specifications, grades, tolerances, inspection requirements, and other product standards may be agreed separately with customers through quotations, purchase orders, contracts, or other written business arrangements.

5. Orders and Business Inquiries

Information submitted through our website, including contact forms and product inquiries, does not automatically constitute a confirmed order or binding purchase agreement.

All orders and commercial transactions are subject to confirmation by Mirza Foods Pvt. Ltd.

Before accepting an order, we may confirm details including:

  • Product type and grade
  • Quantity
  • Packaging requirements
  • Private-label requirements
  • Pricing
  • Delivery destination
  • Shipping arrangements
  • Payment terms
  • Required documentation
  • Applicable taxes, duties, and charges

A formal quotation, purchase order, sales contract, invoice, or other written agreement may contain additional terms applicable to a specific transaction.

6. Pricing and Quotations

Prices provided through our website, communications, quotations, or other business materials may be subject to change.

Unless specifically stated otherwise, a price indication or quotation does not constitute a guaranteed final price until confirmed in writing by Mirza Foods Pvt. Ltd.

Pricing may vary depending on product specifications, quantity, packaging, destination, shipping costs, market conditions, taxes, duties, currency fluctuations, and other applicable charges.

7. Packaging Services

We provide packaging solutions designed to meet different customer and market requirements.

Packaging options may include, where available:

  • Polypropylene (PP) woven bags
  • Stand-up pouches
  • BOPP laminated bags
  • Non-woven bags
  • Jute bags
  • Customized packaging

Packaging specifications, materials, printing, sizes, designs, minimum quantities, and other requirements must be agreed upon before production.

Customers requesting customized packaging are responsible for providing accurate branding, artwork, labeling, and other required information.

8. Private Labeling

Mirza Foods Pvt. Ltd. may provide private-label services, allowing customers to market selected rice products under their own brand names.

Private-label projects may be subject to minimum order quantities, packaging specifications, artwork approval, production timelines, and other commercial conditions.

Customers are responsible for ensuring that any trademarks, logos, brand names, artwork, labels, and other materials supplied to us are legally authorized for use.

We reserve the right to request appropriate authorization or documentation where necessary.

9. Shipping and Delivery

We provide shipping and logistics solutions for customers in Pakistan and international markets, subject to product availability, destination, applicable regulations, and shipping arrangements.

Estimated delivery or production times are provided in good faith and may be affected by circumstances outside our reasonable control, including:

  • Shipping delays
  • Port congestion
  • Customs procedures
  • Government restrictions
  • Weather conditions
  • Transportation disruptions
  • Documentation issues
  • Force majeure events

Unless otherwise agreed in writing, delivery terms, shipping responsibilities, insurance, customs duties, taxes, and related costs will be determined according to the applicable commercial agreement.

10. International Customers

Customers purchasing or receiving our products internationally are responsible for complying with applicable laws and regulations in their destination country.

This may include requirements relating to:

  • Import licenses
  • Customs clearance
  • Food safety
  • Product labeling
  • Packaging
  • Taxes and duties
  • Import restrictions
  • Regulatory documentation

Mirza Foods Pvt. Ltd. will provide commercially agreed documentation where applicable, but customers should independently confirm the requirements of their destination market.

11. Payments

Payment terms for commercial transactions will be agreed between Mirza Foods Pvt. Ltd. and the customer before or during confirmation of an order.

Depending on the transaction, payment arrangements may include advance payment, agreed credit terms, bank transfer, documentary arrangements, or other mutually accepted methods.

Failure to make payment according to agreed terms may result in suspension, cancellation, or delay of an order or service.

12. Inspection and Claims

Customers should inspect products and packaging upon receipt and notify Mirza Foods Pvt. Ltd. of any material issue within a reasonable period.

Where a customer believes that a product does not conform to the agreed specifications, the customer should provide relevant details and supporting documentation, including photographs, batch information, shipment information, or other evidence where appropriate.

Any claim will be reviewed according to the applicable purchase order, contract, agreed product specifications, and relevant commercial terms.

13. Intellectual Property

All content available on this website, including company names, logos, brand names, product names, text, images, graphics, designs, website layout, videos, icons, and marketing materials is owned by or licensed to Mirza Foods Pvt. Ltd., unless otherwise stated.

No content may be copied, reproduced, republished, modified, distributed, or commercially exploited without prior written permission.

14. User-Submitted Information

When you submit information through our website, you represent that the information provided is accurate and that you have the right to provide it.

This may include your:

  • Name
  • Company information
  • Contact details
  • Product requirements
  • Packaging requirements
  • Business inquiries
  • Messages
  • Other information voluntarily submitted

We may use such information to respond to your inquiry, provide requested information, communicate regarding our products and services, and manage legitimate business relationships.

15. Third-Party Links

Our website may contain links to third-party websites, services, platforms, or resources.

These links may be provided for convenience or informational purposes. Mirza Foods Pvt. Ltd. does not control and is not responsible for the content, availability, security, privacy practices, or terms of third-party websites.

Accessing third-party websites is at your own discretion and subject to their respective terms and policies.

16. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, error-free, or free from technical issues.

The website may occasionally be unavailable due to:

  • Maintenance
  • Updates
  • Technical problems
  • Server issues
  • Security measures
  • Network interruptions
  • Circumstances beyond our reasonable control

We reserve the right to modify, suspend, or discontinue any part of the website without prior notice where reasonably necessary.

17. Accuracy of Information

We make reasonable efforts to provide accurate and useful information on our website. However, errors, omissions, outdated information, typographical mistakes, or changes in product and company information may occasionally occur.

We reserve the right to correct, update, modify, or remove website content at any time without prior notice.

18. Disclaimer

The information provided on this website is intended for general informational and business purposes.

Website content should not be interpreted as a guarantee of product availability, specific performance, suitability for a particular purpose, or acceptance of any commercial order unless expressly confirmed in writing.

Specific product specifications, commercial terms, pricing, delivery conditions, and contractual obligations will be governed by the relevant written agreement between Mirza Foods Pvt. Ltd. and the customer.

19. Limitation of Liability

To the extent permitted by applicable law, Mirza Foods Pvt. Ltd. shall not be responsible for losses arising solely from the use of, or inability to use, the website or reliance on general website information.

For commercial transactions, the rights and obligations of Mirza Foods Pvt. Ltd. and the customer will be determined by the applicable quotation, purchase order, sales contract, invoice, or other written agreement.

Nothing in these Terms & Conditions is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.

20. Force Majeure

Mirza Foods Pvt. Ltd. shall not be considered in breach of its obligations where performance is prevented, delayed, or materially affected by circumstances beyond its reasonable control.

Such circumstances may include, but are not limited to:

  • Natural disasters
  • Floods
  • Earthquakes
  • Fire
  • Severe weather
  • Epidemics or pandemics
  • War or armed conflict
  • Government actions or restrictions
  • Strikes or labor disruptions
  • Transportation interruptions
  • Port closures
  • Supply-chain disruptions
  • Customs restrictions
  • Power or infrastructure failures
  • Other events beyond reasonable control

Where such an event occurs, we will make reasonable efforts to communicate with affected customers and resume performance when circumstances permit.

21. Privacy

Your use of our website is also subject to our Privacy Policy.

We may collect and process information submitted through contact forms, inquiries, communications, and website interactions in accordance with our Privacy Policy.

We do not sell or rent personal information to third parties.

22. Changes to These Terms

Mirza Foods Pvt. Ltd. may update or modify these Terms & Conditions from time to time to reflect changes in our business, website, services, legal requirements, or operational practices.

Any updated version will be published on this page with a revised "Last Updated" date.

Your continued use of the website after updated Terms & Conditions are published constitutes your acceptance of the revised terms, to the extent permitted by applicable law.

23. Governing Law

These Terms & Conditions shall be interpreted and applied in accordance with the applicable laws of Pakistan, unless a separate written commercial agreement between Mirza Foods Pvt. Ltd. and a customer provides otherwise.

Any dispute arising from a specific commercial transaction may be subject to the dispute-resolution and jurisdiction provisions contained in the relevant written agreement.

24. Contact Us

If you have any questions regarding these Terms & Conditions, our products, services, or business practices, please contact Mirza Foods Pvt. Ltd. through the contact information available on our website.

Mirza Foods Pvt. Ltd.
Pakistan

We are committed to conducting our business with quality, integrity, transparency, reliability, and customer satisfaction. Thank you for choosing Mirza Foods Pvt. Ltd.