Privacy Policy

Last update: Sept, 2026

At Mirza Foods Pvt. Ltd., we respect the privacy of our website visitors, customers, business partners, and other individuals who communicate with us. This Privacy Policy explains how we collect, use, protect, and handle information when you visit or interact with our website.

By using our website, you acknowledge and agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide when you use our website, contact us, request information, or submit an inquiry through our contact forms.

The information we may collect includes:

  • Full name
  • Email address
  • Contact or phone number
  • Company or business information, where provided
  • Product or service inquiries
  • Messages and other information submitted through our contact forms
  • Any other information you voluntarily provide to us

We do not request information that is unnecessary for responding to your inquiry or providing our services.

2. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by the website or hosting infrastructure.

This may include:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Date and time of website access
  • Pages visited
  • General website usage information

This information may be used for website security, troubleshooting, performance monitoring, and improving the overall user experience.

3. How We Use Your Information

Mirza Foods Pvt. Ltd. may use the information you provide for legitimate business purposes, including:

  • Responding to your questions and inquiries
  • Providing information about our rice products and services
  • Communicating with potential customers and business partners
  • Responding to product, packaging, shipping, and private-labeling inquiries
  • Processing business requests
  • Providing customer support
  • Improving our website, products, and services
  • Maintaining website security and preventing misuse
  • Maintaining appropriate business and communication records

We will use your information only for purposes reasonably related to your interaction with Mirza Foods or as otherwise permitted by applicable law.

4. Contact Form Information

When you submit our website contact form, the information you provide may be transmitted to Mirza Foods Pvt. Ltd. by email so that our team can respond to your inquiry.

The information submitted through the contact form may include your name, email address, phone number, and message.

By submitting the form, you understand that the information will be used to communicate with you regarding your inquiry or request.

5. Email Communication

If you contact us through our website, we may use the email address you provide to respond to your inquiry.

We may retain email correspondence for legitimate business purposes, including maintaining communication records and following up on customer or business inquiries.

We do not sell or rent your email address to third parties.

6. Sharing of Personal Information

Mirza Foods Pvt. Ltd. does not sell, rent, or trade your personal information to third parties.

Your information may only be shared where reasonably necessary to:

  • Respond to your request
  • Provide a requested service
  • Maintain or operate our website
  • Protect the security and integrity of our website
  • Comply with applicable laws or legal obligations
  • Respond to lawful requests from authorized government or regulatory authorities

Where third-party service providers are used to support our website or business operations, they may have access to information only to the extent necessary to perform their services.

7. Data Security

We take reasonable technical and organizational measures to protect the information provided through our website from unauthorized access, misuse, alteration, loss, or disclosure.

However, no website, online communication, or method of electronic transmission can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

8. Cookies

Our website may use cookies and similar technologies to improve functionality, performance, and user experience.

Cookies are small files that may be stored on your device when you visit a website. They can help websites remember preferences and understand how visitors interact with the website.

You may control or disable cookies through your web browser settings. However, disabling certain cookies may affect some website functionality.

9. Third-Party Services and Links

Our website may contain links to third-party websites, platforms, or services.

These third-party websites operate independently and may have their own privacy policies and terms of use. Mirza Foods Pvt. Ltd. is not responsible for the privacy practices, security, content, or policies of third-party websites.

We encourage visitors to review the privacy policies of external websites before providing them with personal information.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Information may be retained for purposes such as:

  • Responding to customer inquiries
  • Maintaining business correspondence
  • Managing business relationships
  • Meeting legal or regulatory requirements
  • Resolving disputes
  • Maintaining appropriate business records

When information is no longer reasonably required, it may be securely deleted or disposed of where appropriate.

11. Your Choices

You may choose not to provide certain personal information. However, some information may be necessary for us to respond to your inquiry or provide requested information.

If you have previously contacted us and wish to ask about the information you provided, you may contact Mirza Foods through the contact details available on our website.

12. Children's Privacy

Our website is intended for general audiences and is not specifically directed toward children.

We do not knowingly request or collect personal information from children through our website. If we become aware that personal information has been submitted by a child without appropriate consent, we will take reasonable steps to address the situation.

13. International Visitors

Mirza Foods Pvt. Ltd. serves customers and business partners in different markets. If you access our website from outside Pakistan, you understand that information submitted through the website may be processed or stored in connection with our business operations in Pakistan or other locations where our service providers operate.

We take reasonable steps to handle information responsibly and in accordance with applicable requirements.

14. Changes to This Privacy Policy

Mirza Foods Pvt. Ltd. may update or modify this Privacy Policy from time to time to reflect changes in our business practices, website functionality, legal requirements, or privacy practices.

When changes are made, the updated policy will be published on this page along with a revised "Last Updated" date.

We encourage visitors to review this page periodically to remain informed about how we handle personal information.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way your information is handled, please contact us through the contact information available on our website.

Mirza Foods Pvt. Ltd.
Pakistan

We value the trust of our customers, visitors, and business partners and are committed to handling personal information responsibly, securely, and transparently.